Shipping policy

Shipping Policy

Every Paceborn order is packed with care and tracked from our warehouse to your door.

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with your tracking number as soon as your order ships.

Shipping rates and delivery times (United States)

Method	Cost	Estimated delivery
Free Shipping	Free on orders of $70 or more	7 to 12 business days
Standard	$8.00	7 to 12 business days
Express	$15.00	5 to 8 business days

Delivery times are estimates and start once your order has shipped. Peak seasons, weather and carrier delays can occasionally extend them.

Tracking your order

Use the tracking link in your shipping confirmation email. Tracking can take up to 48 hours to show the first update.

Wrong address or undelivered packages

Please double check your shipping address at checkout. If you notice a mistake, email us within 12 hours of placing your order and we will do our best to update it. Packages returned to us because of an incorrect address can be reshipped once the extra shipping cost is covered.

Lost or damaged parcels

If your tracking shows delivered but you cannot find your parcel, check with neighbors and your local post office first, then contact us within 7 days. If your order arrives damaged, send us a photo within 7 days and we will make it right.

Duties and taxes

For orders shipped within the United States, no additional customs duties apply.

Questions

Email us at martinafernandezz999@gmail.com. We reply within 24 to 48 hours on business days.